FREQUENTLY ASKED QUESTIONS

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How Can I Find the Right Course?

Each state page shows only approved courses.  Scroll to the bottom for renewal requirements.

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How Can I Meet Requirements for Multiple States with the Fewest Courses?

Log in and look up the courses for the heaviest state. Check the blue box on the course page to see all the states that accept that course. [The blue box is only visible when you're logged in.]

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Can You Report My Completion Right Away?

We report completions the next business day to all the boards that accept provider reports.

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Where's My Completion Certificate?

In your transcript, select your course and download the certificate.

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Can I Take My Course on My Phone or Tablet?

Mobile systems do not track seat time. Please use a desktop or laptop device.

LOOKING FOR MORE HELP?

Email Support: 
ceusupport@bluevolt.com

6am - 6pm PT, Monday - Friday

Knowledge Base
Available anytime.

REFUND POLICY

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I JUST bought the wrong course!

Oh no! Course purchases will be refunded if requested within 5 business days of purchase. Contact us for more information - and for help finding the right course - at ceusupport@bluevolt.com.

Refunds are not given for courses that have been completed. 

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I didn't realize I bought the wrong course. Now what?

We're sorry you got the wrong course. We can apply the amount toward future course purchases, and we're happy to help you find the right one. 

Send us a note at ceusupport@bluevolt.com.

Refunds are not given for courses that have been completed. 

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Who can help me put credits toward another course purchase?

Email Support

ceusupport@bluevolt.com

24 hrs a day / 7 days a

week



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